The Guest Services Attendant is responsible for welcoming patrons, taking tickets, and helping guests find their seats. They assist with pre-event setup, address patron needs, and provide special accommodations for individuals with disabilities, seniors, and groups. This role requires excellent customer service skills, flexibility, and the ability to work irregular hours, including nights and weekends.
This job involves supervising and training box office personnel, managing ticketing operations, and handling payroll and scheduling for staff. The role requires expertise with Ticketmaster systems, strong organizational skills, problem-solving abilities, and the capacity to work under pressure, including evenings, weekends, and holidays. A high school diploma (or equivalent) and at least three years of relevant ticketing experience in large event settings are required; free employee parking is included.
Department: Sales & Events
The Banquet Manager coordinates communication between clients and the Sales team, ensuring all event details are understood and executed, while supervising catering operations and managing staff. Responsibilities include creating event orders, managing vendor relationships, overseeing set-up and break-down, and ensuring payments are processed, while adhering to strict deadlines and operational standards.
Department: Operations
Under general supervision, performs work as needed to clean, maintain and prepare for events at the facility. Duties include skilled and semi-skilled tasks, which often require heavy lifting and a high degree of physical exertion.
This administrative role supports the Sales department and food and beverage office by handling tasks like filtering leads, processing contracts and payments, and organizing event-related paperwork. The position requires strong clerical skills, experience with hospitality software, and the ability to manage time effectively in a fast-paced environment. A BA degree is preferred, and previous experience as a catering assistant or event coordinator is highly beneficial.
Department: Food & Beverage
ASM Global, the world’s leading venue management and services company, has an excellent and immediate opening for the position of Bartender - ASM Global/ Capital One Hall. This individual will support the Food & Beverage Manager in a premier food & beverage operation as well as support the Food &Beverage Department in the preparation, mixing and serving and selling of alcoholic and nonalcoholic beverages and food in the facility including: fine dining, private catering to include offsite & events, concerts, concessions and the Biergarten/Skypark food experience.
As a Volunteer Ambassador for Capital One Hall in Tysons, Virginia you can help build a sense of community for Capital One Center, the Capital One campus.
Capital One Hall will offer a diverse and robust mix of performances, host private social functions as well as corporate, private and community events. Our Volunteer Ambassadors will offer assistance to the Capital One Hall staff, its audience members, and the general public in many different capacities. Volunteer opportunities are offered year-round.
ASM Global at Capital One Hall in Tysons, VA is hiring a Cocktail Server. Click to learn more and apply today!
This individual will support the Food & Beverage Manager in a premier food & beverage operation as well as support the Food & Beverage Department in the preparation, mixing and serving and selling of alcoholic and nonalcoholic beverages and food in the facility including: fine dining, private catering to include off site & events, concerts, concessions and the Biergarten/Skypark food experience.
Under general supervision of the Production Manager, the Rigging Coordinator will perform work as needed to maintain and operate and the flyrail system for events in Capital One Hall. The Rigging Coordinator will work with the Production Manager and the Technical Director on production rigging, advances as well as schedule the appropriate crew.
Department: Food and Beverage
Anticipate and respond to guest needs, respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude, and organize and prioritize service per appropriate service sequence.
Department: Box Office
ASM Global, the world’s leading venue management and services company, has an excellent and immediate opening for the position of Box Office Ticket Seller - ASM Global/ Capital One Hall. Responsible for selling tickets for shows and events by performing the following duties.
ASM Global - the leader in privately managed public assembly facilities has an excellent and immediate opening for an Audio/ Video Technician Lead at Capital One Hall. The Audio/Video Technician will work with the Production Manager to supply superior sound and video content for our clients.
ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Lighting Designer / Operator at Capital One Hall.
